SHIPPING.

WE HAVE SIGNED A DELIVERY CONTRACT WITH UPS, SF EXPRESS, AND INTERNATIONAL EXPRESS.

THE SHIPPING FEE IS BASICALLY 30 DOLLARS.

* ADDITIONAL CHARGES MAY APPLY DEPENDING ON COUNTRY AND SHIPPING WEIGHT.

ORDER PROCESSING

THE PRODUCT YOU ORDERED WILL BE DELIVERED WITHIN 2-3 DAYS OF PAYMENT CONFIRMATION.

THE DELIVERY TAKES 5 TO 7 BUSINESS DAYS, BUT DEPENDING ON THE SITUATION, THE DELIVERY CAN BE LONGER.

IT MAY TAKE 2-3 DAYS TO PROVIDE TRACKING INFORMATION.

RETURN AND EXCHANGE

UNIVERSALLIST DOES NOT HANDLE DIRECT EXCHANGES. PLEASE RETURN THE PRODUCT FOR A FULL REFUND AND PLACE A NEW ORDER FOR THE ITEM YOU WANT AS SOON AS POSSIBLE.

NON-MEMBER ORDER: IF YOU HAVE ORDERED USING THE NON-MEMBER CHECKOUT OPTION, CREATE A UNIVERSALLIST ACCOUNT TO REQUEST AND MANAGE YOUR OWN RETURN.

TAXES & DUTIES

INTERNATIONAL SHIPMENTS MAY BE SUBJECT TO IMPORT TAXES, DUTIES AND FEES UPON ARRIVAL IN YOUR COUNTRY.

THIS FEE IS CHARGED BY THE STATE AND WE ARE NOT RESPONSIBLE FOR IT.

RETURN ADDRESS: 2.5F, 252, ITAEWON-RO, YONGSAN-GU, SEOUL, REPUBLIC OF KOREA

E-MAIL: INFO@UNIVERSALLIST.CO.KR

CUSTOMER CENTER: 070-4149-9252

<NOTIFICATION OF NON-EXCHANGE/RETURN>

- IF THE EXCHANGE/RETURN REQUEST DUE TO YOUR CHANGE OF MIND HAS PASSED 7 DAYS FROM THE DATE OF RECEIPT OF THE PRODUCT.

- IF THE VALUE OR TRACES OF USE OF THE PRODUCT ARE DAMAGED

- WHEN THE PRODUCT SMELLS (SWEAT, PERFUME, AIR FRESHENER)

- IF THE PRODUCT IS CLEANED OR REPAIRED UNDER ANY CIRCUMSTANCES (WHETHER IT IS INITIALLY DEFECTIVE)

- IF THE PRODUCT IS DAMAGED INTENTIONALLY - IF THE PRODUCT'S ACCESSORIES, TAGS AND LABELS, AND PARTS OF THE PRODUCT ARE DAMAGED OR REMOVED,

- UNILATERAL SHIPMENTS WILL BE RETURNED WITHOUT PRIOR RECEIPT.